Streitgespräche auflösen : Wie Sie gemeinsam zum Ziel kommen (9783131989017)



Wer kennt sie nicht: frustrierende Streitgespräche, die ergebnislos in einer Sackgasse enden? Ob bei Konflikten am Arbeitsplatz, beim Streit mit dem Partner oder mit dem Nachbarn - das LEAP-Konzept des amerikanischen Psychologen Xavier Amador wird Ihnen helfen, ausweglose Diskussionen in zielorientierte Gespräche umzuwandeln.

Amadors grundlegende Erkenntnis ist: Es führt zu nichts, Ihr Gegenüber zu dem Eingeständnis zu bewegen, dass Sie im Recht sind bzw. der andere im Unrecht ist. "Listen" (zuhören), "Empathie zeigen", "Agree" (zustimmen) und "Partnerschaftlich handeln" - das sind die Säulen von Amadors LEAP-Konzept. Dabei geht es um eine Kommunikation, die eine gute Beziehung zum Gesprächspartner herstellt - denn nur so erzielen Sie ein positives Ergebnis, mit dem beiden Seiten zufrieden sind.

Machen Sie Ihren Gegner zum Partner, der mit Ihnen die bestmögliche Lösung anstrebt - gehen Sie mit ihm gemeinsam vom Streit zum Ziel.


Product details

  • Hardback | 336 pages
  • 136 x 196 x 28mm | 436g
  • German
  • 3131989017
  • 9783131989017


Download Streitgespräche auflösen : Wie Sie gemeinsam zum Ziel kommen (9783131989017).pdf, available at redbeam.me for free.

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